Start-up business tasks

There’s an awful lot of admin that comes with launching a business and each element of it influences where you’ll be a few months down the line. We can manage any and all of the following tasks to put you in the strongest position possible:

• Defining your customer profile
• Researching the market
• Assessing your competition
• Writing a business plan
• Choosing a business name
• Developing a network of suppliers
• Helping with recruitment
• Searching for small business grants
• Registering with Companies House and HMRC

Policies and manuals

If you’re launching a start-up or have recently begun trading as a new business, chances are that some key components aren’t yet in place. Common examples are clear policies and manuals that outline exactly how the business should run, which facilitates accountability from day one. This is especially important if you have employees, as everyone needs to be on the same page as part of a clear and accessible administrative system. Policies and manuals significantly reduce the likelihood of errors being made at this crucial stage and can be adapted as your business evolves.

Setting up systems

Everything runs much more smoothly when you make the most of software, apps and other digital tools. Depending on your unique requirements, we can set up systems that will make day-to-day operations infinitely more productive. The types of systems and platforms we can set up for you cover a range of areas:

• Invoices, bills and receipts
• Customer relationship management
• Email and social media scheduling
• Time management and online calendars
• Project management and internal comms
• Cloud storage and digital security

Branded templates

The humble template is a wonderful thing, as it streamlines administrative tasks whilst making sure that consistency is always in play. We can create a variety of branded templates specifically for your business, such as:

• Invoices and receipts
• Letters and memos
• Partnership agreements
• Job descriptions
• Contracts and NDAs
• Employee reviews
• Press releases
• PowerPoint presentations
• Reports

Web design and digital content

Every business and not-for-profit organisation requires a website in order to raise brand awareness, share core messages, receive enquiries, generate leads and deliver a strong customer experience. If you need a website building, refreshing and maintaining, take a look at our dedicated web design service.

Marketing plans

Even with a strong website, your business still has to be proactive and engage potential customers in a variety of ways, which takes a lot of time, skill and effort. Fortunately, we can also manage your market research, digital strategy, email campaigns and outreach activity to keep your business ahead of the curve.

Ongoing market research

As your business grows, it will most likely begin to roll out new products and services. In-depth market research is strongly recommended beforehand, as it allows you to design your offerings so that they solve a problem and fill a need. Without rock-hard research behind them, your products and services could fall short of what people actually want. We’ll undertake market research to ensure your investment has the best possible chances to bring a very strong return.

Product and service launches

Once your products or services have been designed to perfection, Executive Support can manage their launch activity. As well as bringing all kinds of clever and exciting ideas to the table, we’ll also increase your speed to market through a precise and no-nonsense commercial strategy.

Crowdfunding campaigns

All types of businesses are making use of crowdfunding platforms, as they raise brand awareness and word of mouth as well as much-needed capital. Crowdfunding can be a delicate matter that requires creativity, transparency and an instant response to enquiries, so we’ll take this time-consuming task off your hands and shape your campaigns to full effect.

Time management reviews

It’s true that time is money, yet so many small business owners allocate far too much of it to duties that can be delegated to in-house team members or external agencies. We’ll take a look at how you’re spending your time and offer expert recommendations on what can be streamlined, outsourced, or removed entirely by replacing it with an automated system.

Business efficiency reviews

Time isn’t the only factor that needs to be optimised, as the way in which a business operates greatly affects its productivity, service delivery, cash flow and profit margins. We have an eye for detail and can instantly spot opportunities for making the most of resources and saving money, resulting in a more efficient and lucrative business model.

Event management

Holding events is an excellent way to achieve all kinds of goals, from growing your network, bolstering your client base, giving out awards and carrying out market research, to treating clients and employees to fun activities and wellbeing retreats. If you have a corporate event or staff celebration in mind, take a look at our dedicated events management service.

Customer feedback reports

A business can only grow sustainably if it stays in tune with the needs and expectations of its customers. We can design and carry out a wide range of customer feedback surveys and report our findings to you in a clear, insightful and tactical way.

Annual reviews

Whether we’ve created your company policies, manuals and templates or you’ve put them in place yourself, chances are they will need to adapt in line with industry legislation, health and safety regulations, new ways of working, diversity and inclusion, and a growing workforce. We’re ready to review all of your internal documentation and recommend any areas that require an update. This will guarantee that you and your staff are all working to the same standards and policies, which brings total peace of mind, universal accountability and 100% compliance across the board.

Database cleaning and maintenance

Where would a business be without its data? From lead generation and sales figures to human resources, marketing activity and your wide network of contacts, all of this information needs to be kept up to date as a priority. Many businesses and organisations check the accuracy of their databases very rarely, which leads to slower processes, embarrassing errors and even loss of sales. Don’t let this happen to your business, as Executive Support can regularly clean, update and maintain all of your databases with the utmost discretion.

Marketing content and internal comms

Websites, social media platforms, email campaigns, e-signatures and printed literature are core methods of sharing messages with your target audience. The only problem is that coming up with high-quality written content on a regular basis is a mammoth task that many businesses simply can’t accommodate.

By choosing Executive Support for the creation, updating and distribution of your digital channels, marketing materials and internal comms, you can rest assured that your brand is in safe hands. We also provide detailed reports of all activity, which show how everything is performing and allow us to tweak your approach to better suit changing consumer behaviours, maximise engagement and drive more sales.

Monthly support packages

Whilst we’re always available to deliver one-off jobs and short-term services, we believe that our clients get the best value for money when they take out a monthly support package. This will be specifically designed around your exact needs, plus it can be adapted and scaled as required to ensure that you’re only ever paying for what you require. As well as taking all kinds of fiddly and technical tasks off your to-do list, a monthly executive support package also means that we’re available whenever you need a second pair of eyes, an expert opinion or a guiding hand. We truly value our clients and are passionate about their ongoing success, so we know you’ll love what a monthly support package can bring to your small business or not-for-profit organisation.

To find out more about how Executive Support will help you to fulfil your business objectives and personal goals, give us a call on +44(0)7504 855972 or fill in our contact form.